Yes, just get in touch and we will be happy to help.

First, send us an inquiry detailing your bag requirements. We’ll respond with a quote. Once you accept, place your order and provide your artwork. We’ll then create a proof for your approval. After proof approval we’ll issue an invoice. Production and shipping begin once payment is received.

Delivery times vary base on your bag’s quantity and specifications, as well as the production location. Generally it ranges from 1 – 2 weeks to 6-12 weeks from date of approval.

Absolutely! We’re happy to provide free samples so you can see the quality of our products first hand. Just drop us a message with your details and the type of bag you’re interested in, and we’ll take care of the rest. We’re here to help you make the best choice for your needs.

Suitable files are high resolution PDF or vector based formats, either EPS or Adobe Illustrator.

Basically its a file that when enlarged does not pixelate, and can be edited to make a proof. Files such as PNG TIF and Jpeg are not vector files

Our graphics team can work with you to create a print usable file, costs for this to be quoted separately

Pantone is a universal colour matching system. From the Pantone guides you can choose your preferred colours.

Proofs will show all sizes and print positions as well as colours. Note that the colours will vary depending on the media by which you are viewing the proof. For colour approval you should refer to the Pantone guide its self.

Yes once your order is complete we will send a VAT receipt by separate email

Web orders over £100.00 ex VAT have free shipping otherwise +£15.00 delivery. For bespoke print or special orders there may be shipping costs which will be quoted for seperately.

Our standard courier service is next business day by 16.00 . There are premium next day services available by 9,00am 10,30am and 12noon to be quoted for, please contact the sales office.

Indeed we can dispatch on Friday for Saturdays, however this will incur a delivery surcharge of £25 but we do not dispatch on Saturday or Sunday as our warehouse is closed. please call if you wish to use this delivery option, you can order either via the website or over the phone

Yes but these postcodes may incur a delivery surcharge, please contact the sales office for a quote.

We use APC as our courier and we can track your order on request.

You can cancel web orders on plain stock without any cost if the goods have not been shipped. Please inform us as soon as possible and we will confirm. After shipping please refer to our returns policy. For a cancellation of a printed order or special make see our general terms and conditions.

Indeed, our warehouse is located at Unit B9 Elvington Industrial Estate, Elvington, York YO41 4AR. Note collections have to be pre arranged.

Of course, just contact our sales team and we will arrange an invoice and delivery.

yes, we can take card payment via email and call via giving you a link.

We can consider credit applications which are subject to business searches and to be offered in writing separately.